FAQ

Frequently asked questions

Is EZOffice123 an American company?


EZOffice123 is a Canadian Owned and Operated company however we do service our neighbours in America and have transacted many sales to all the states in the Union.




Does EZOffice123 ship to my Area?


EZOffice123 ships to all points in Canada and the United States of America. We can also entertain orders in Mexico and the carribbean. Let us know where your located and we will get you a freight quote most happily.




How long does it take to get my order?


Typically lead times vary depending on the location of the vendor the item originates with. However excepions do apply. In most instances you can epect a 3-5 day leaad time on our ready to ship items and a 7-14 day lead time on our items orginating in America. On our overseas items, typically 7-9 weeks lead time is standard and for custom items usually 21 days. we will always give you an accurate lead time for your item so you can make an informed decision prior to purchasing. Pleasse keep in mind that we are not responsible for force mersure scenarios or delays due to pandemics or other extingiating circumstances.




What do i do if i receive my item and its damaged?


Unfortunately from time to time items get damaged during transport and EZOffice123 always tries our best to avoid such situations. However when they do occur, You can rest assured that we will do everything possible to resolve the situation. Every scenario is different so we approach eacch one with the best possible solution in mind. Our suppliers and ourself are dedicated to providing you with a enjoyable purchase process and will attend to the situation.